Introducing

Industry Leading Patient Acquisition, Insurance Management, & Collections Solution

OrthoFi is the only all-in-one solution that blends cutting-edge technology with dedicated human expertise to drive growth, balance cash flow, and simplify operations, freeing your team to deliver exceptional patient experiences that fuel word-of-mouth growth.

For more than a decade, we have partnered with 700+ practices, driving more than 1.5 million treatment starts and managing over $7 billion in production.

Patient Acquisition

Get More ‘YES’ Today.

80% +

early form completion

94%

of eligibility checks delivered pre-exam

Be Ready for a ‘YES’ Before Patients Arrive

• Mobile Onboarding Forms
• Eligibility & Benefits Verification

Mobile-friendly forms and text reminders guarantee that you have all the information you need before the exam.

Full-service eligibility and benefits verification, including same-day checks, enables your treatment coordinators to present plans confidently and with accurate patient responsibility at every consult.

2.25X

higher same-day conversion rate vs industry average

60%

same-day conversion average for top practices

Tailored Consult Gets More ‘YES’ Today

• ‘Cheat Sheet’ of Patient Preferences
• Open Choice Payment Slider

Understand your patient’s specific needs and goals with our ‘Cheat Sheet’ with key intake information such as interests, treatment preferences, financial preferences, and health history.

From the company that pioneered Open Choice, our slider’s data-driven algorithms not only present fees but also effectively balance growth, cash flow, and risk with Intelligent Flexibility.

18%

higher conversion rate for pending patients

28%

of patients start treatment from home

Ensure No Pending Patient Falls Through the Cracks

• Sign@Home Payment Plans
• Pending & OBs Patient Management

Sign@Home helps you capitalize on every pending opportunity without relentless follow-up by allowing patients to review their options, accept treatment, sign their contracts, and even make their down payment from anywhere.

Simplify pending management with automated multichannel follow-up nurture flows that leverage proven, data-driven cadencing.

Revenue Cycle Management

Shift to Offense. Focus On Growth, not Collecting Patient and Insurance Payments.

>98%

net collection rates

1.15%

of patient AR reaches day 10 of delinquency

Full-Service Patient Billing & Collections

• Process & Post Payments
• Proven Collections Protocol

OrthoFi partners with your practice to process payments, post, and collect on past-due accounts for both new and existing patients.

Our comprehensive 180-day protocol sets the gold standard for delinquency management so you can be more flexible without compromising your collection rate.

76%

lower insurance delinquency vs the industry average

$70K

annual production increase potential

Full-Service Insurance Claims Management

• Maximize Insurance Reimbursements
• Claims Submission and Follow-up

Unlock maximum in-network case revenue with iMaxX™—the new powerful solution that combines Tina Byrne’s expertise and OrthoFi’s performance data, designed to maximize allowable fees and optimize treatment coverage for your practice.

Our dedicated team follows up with carriers daily to deliver exceptional insurance receivables performance, including secondary filing, coverage changes, underpay processing, overpay reimbursement, and re-verification.

Secure Payment Processing

• Electronic remittance and funds-transfer enrollment for faster payment turnaround and enhanced audit traceability.
• Cloud-based, HIPAA-compliant lockbox service eliminates paperwork and minimizes exposure to theft or embezzlement.
• Fully PCI-compliant wireless terminals with the NEW option to pass credit card fees to patients, which can save the average practice more than $20K.

Infinite Scalability

• Set a consistent cost for revenue cycle management vs the spike and ebb of insourcing.
• Minimize disruptions, streamline new staff onboarding, and support seamless location expansion with scalable processes designed to grow alongside your business.
• Gain peace of mind and improve controls, eliminating the challenges of turnover, training, and manual oversight.

Data & Analytics

Confidently manage your practice performance.

Comprehensive Insights

Access detailed financial reports with patient-level transparency and a customizable KPI dashboard to track progress toward your goals.

Smarter Allocation

Leverage referral reporting with financial ROI analysis to optimize marketing efforts and allocate resources effectively.

Expert Guidance

Dedicated OrthoFi Success Managers provide ongoing 1-on-1 guidance to help you reach your goals. Review leading indicators and key performance metrics monthly to see insightful correlations to help you manage your business with confidence.